Booking Terms and Conditions
The sending of the on-line booking form confirms your
acceptance of the terms and conditions set out below and
shall be binding on all persons stated on the booking form.
Each booking will be confirmed by the owner, as soon as
possible after receiving the booking form and deposit and
only on receipt of this confirmation by you will the booking
be treated as confirmed. Once the owners have confirmed
the booking to you and you have paid a deposit of £100,
the named person on the booking form will be responsible
for the total rental price of the property, as agreed. The
remaining balance of the agreed rental cost must be paid
ten weeks prior to your departure. If the full balance of
the rental cost is not paid as in accordance with these
booking conditions, we reserve the right to cancel your
booking. In these circumstances your reservation deposit
will be forfeited.
The sending of the booking form confirms your acceptance
to pay for any damage of any kind caused by your occupancy
of the property. The cost of repairs and/or replacements
will be deducted from your security deposit. The security
deposit will be fully refundable after your departure from
the property, providing there are no claims against it.
In the event of any excess damage of any kind, excessive
cleaning costs by our agents or excessive use of electricity
(caused by leaving external doors open with the air conditioning
on) the named person on the booking form will be held responsible
for all additional costs which exceed the security deposit.
Providing the owners receive written notice of cancellation
not less than 10 weeks prior to the actual booking date,
the signatory will not be liable to pay the full balance.
It is the responsibility of the signatory to ensure that
the signed cancellation letter reaches the owner. Email
cancellations are not acceptable. The reservation deposit
will be forfeited. If the cancellation is received after
10 weeks prior to the start of the holiday the signatory
is liable to pay the full balance of the final invoice.
If the owner is successful in re letting the property for
all or part of the reservation period, the full balance
or the part balance of the final invoice will be refunded.
All persons stated on the booking form are responsible
for the care of the property and are expected to take reasonable
care of it including the locking of all doors whenever the
property is unoccupied. At the end of the rental period,
all utensils, carpets, furnishings, walls, fittings must
be left clean and tidy. It is the guest’s responsibility
to notify the management company immediately of any sudden
equipment failure so that reasonable action can be take
to rectify the situation.
Everyone occupying the property must be listed on the
booking form, including small children. This is Florida
state law and must be adhered to. The accommodations cannot
be shared or sub-let and only the persons shown on the booking
form are permitted to stay in the property. No pets are
permitted. Persons under 21 years of age are not acceptable
unless accompanied by parents or responsible adults. The
property is fully licensed for short-term rentals in Florida.
The owners reserve the right to refuse admittance if this
condition is not met. Failure to comply will render the
booking void and no compensation will be paid.
For the safety and comfort of all our guests smoking is
not permitted within the property. No pets are allowed.
The owners and the management company of the property
accept no responsibility whatsoever for death, personal
injury, accidents, loss or damage to persons or personal
belongings however caused. The use of all accommodations
and amenities including the pool is entirely at the user’s
own risk. Children must be supervised by responsible adults
at all times when using the pool. Glass or crockery is not
permitted within the pool area. The owners or management
company cannot accept any liability for any loss of rental
time due to travel problem, flight delays or cancellations,
industrial disputes or any events outside our control, including
any form of Force Majeure. The owners and the management
company cannot accept responsibility for the sudden failure
of villa equipment but will take immediate reasonable action
to rectify any such failure upon notification by the guests.
If the pool heater cannot reach optimum temperature due
to adverse cold weather conditions the owners or the management
company cannot accept liability.
Arrivals and departures
The villa will be available for occupancy from 4pm on
the date of arrival and must be vacated by 11am (prompt)
on the day of departure.
It is a condition of the booking that all members of the
Party are covered by travel insurance which carries adequate
protection against delays and cancellations, and has adequate
medical insurance for the USA, and for your luggage and
As with any other holiday, there maybe circumstances completely
beyond our control and contemplation, in which the property
might not be available for your booking. Examples of these
circumstances include (but are not limited to) destruction
of or severe damage to the property. Such circumstances
are referred to Force Majeure. In the event of Force Majeure
the owners will do their best to make alternative arrangements
for you where possible. If they cannot, or if the alternative
arrangements are not acceptable to you, then they will refund
all monies paid. This will be the full extent of the owner’s
liability to you in such circumstances, and they shall not
be responsible for any other costs connected with any such
cancellation, howsoever arising.
The owners or their management company shall be allowed
access at any reasonable time during your stay.
This contract is subject to and shall be construed in
accordance with the laws of England and all parties hereby
submit to the exclusive jurisdiction of the English Courts.
Code of Conduct
Hunters Creek is a residential community. The actions
of all members of your party should not interfere with the
enjoyment of the residents of Hunters Creek. Please do not
use the swimming pool, play loud music or engage in any
activity which may cause inconvenience to your neighbors
after 10.30pm or before 07.30am. In the event that any member
of your party behaves in a way that is likely to cause distress,
danger or annoyance to any other residents of Hunters Creek
or damage to any property, the owners or there management
company reserve the right to terminate your rental agreement
immediately and forthwith. The owners or their management
company will not be liable for any costs you will incur,
nor shall we pay any compensation, nor make any refunds
due to this action.